Requesting Certified Documents from the Ministry of Transportation of Ontario MTO Prepare brief memo to the “Special Inquiry Unit” of the M.T.O . Make sure that you include the name of your client, his or her current address and their current drivers license number. State briefly the nature of your request and what exactly you need from them in a very clear and concise paragraph. Ensure the client has signed this memo and is fully aware you are requesting this information on their behalf. For certified documents there is a $12 fee, make sure to have a credit card number and expiry, along with authorization for this debit on the same page. If paying by cheque or money order make it payable to the Minister of Finance. Fax document to the Special Inquiry Units office at 416-235-4414 and save the sent fax to the matter as an info-log.